Privacy Policy

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This Privacy Policy explains how 3pm German Baking, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, place orders, or interact with us.

Information We Collect

When you place an order (direct sale or wholesale), we collect:

  • Your name and contact information (email, phone number)
  • Delivery address (for direct orders)
  • Order details and purchase history

When you sign up for our mailing list, we collect:

  • Your email address

When you browse our website, we collect:

  • Anonymous usage data via Google Analytics (pages visited, time on site, browser type)
  • Cookies (see our Cookie section below)

We do not collect or store payment card information. Payments are processed at market, via invoice, or through external payment processors.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and communicate with you about your order
  • Maintain bookkeeping and tax records as required by law
  • Send occasional updates if you have joined our mailing list (you can unsubscribe at any time using the link in each email)
  • Improve our website and products through anonymous analytics

Email Communications

If you join our mailing list, we will send you occasional updates about new products, market appearances, and bakery news. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send, or visit our unsubscribe page directly.

We do not send marketing emails to customers who have not opted into the mailing list.

Data Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share necessary information with:

  • Delivery service providers (for order fulfillment)
  • Our bookkeeping and tax professionals (as required for business operations)
  • Legal authorities if required by law

Data Retention

We retain order records for bookkeeping and tax purposes as required by applicable law. After the required retention period, records may be anonymized or securely deleted.

Mailing list subscriptions remain active until you unsubscribe.

Cookies

Our website uses Google Analytics, which places anonymous cookies to help us understand how visitors use our site. These cookies do not identify you personally.

You can disable cookies in your browser settings, but this may affect your browsing experience.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information (subject to legal retention requirements)
  • Unsubscribe from our mailing list at any time

To exercise any of these rights, please contact us at the email address below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: info@germanbakingasheville.com

3pm German Baking, LLC
Asheville, North Carolina

Last updated: June 2026